Monday, May 3, 2010

More Change

Any Change, even a change for the better, is always accompanied by drawbacks and discomforts. - Arnold Bennett

Change. The word sometimes sends chills down my spine. I hate change! Most people do, whether for the better or worse. We are creatures of comfort and habit. Why would you want to change? Besides, when you change you can't be absolutely sure that it will be for the better. It's a gamble, a crap-shoot! It might be for the better, but it could be for the worse, right? You never know. It has been said that one constant that you can be sure of, is change. Things change, and changes need to be made from time to time. You just kind of have to "suck it up" and deal with it!

Now this is a collections blog, so what does change have to do with collections? Well you may need to change your approach to collections, especially if you are doing nothing. Doing nothing with your outstanding accounts receivable is not a plan, it is a lack thereof. Use a collection agency, and yes I would like for that to be us, but I know we are not the right fit for everyone. Use them as an extension of your own efforts, not as a replacement. Many times, an agency can be seen by your a/r staff as a threat to their job. We will NEVER replace your people, that is not our goal. You just need an outlet for the accounts that they cannot collect, and every accounting department has those accounts. They might get brushed under the carpet and written off, but everyone has them. It's a fact of life. You need to do something with the accounts in your 90-120 day column, and we can help.

If you want to at least entertain the idea of making a change and actually do something with your outstanding accounts receivable, call or e-mail me at 800-313-9611 ext. 103 or neil@hamiltonandmonroe.com. We will change together!

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